Active Kids employees are fun and energetic, with experience providing first-rate instruction and supervision to children of all ages. Our employees are specifically trained in all aspects of our athletic and creative programs, and they sincerely enjoy making your child's Active Kids experience a memorable one.

In accordance with provincial law, all Active Kids employees obtain a criminal record check which confirms that they have never been convicted of a crime in the province of Ontario.

At Active Kids, we take the safety and security of your children very seriously. Activities are always conducted with the utmost of care, and are always supervised by our professionally-trained instructors.

Within the Active Kids Zone, parents are encouraged to observe their children from our specially-designed viewing aisle. An attendant is always present at the entrance, and we vigilantly ensure that children are always claimed by the parent or guardian who dropped them off.

With any athletic program however, there are inherent risks that participants could be injured. Active Kids is not responsible for any injuries to participants that occur as a result of normal participation in a sport or athletic program.

Payments for programs or parties can be in the form of cash, cheque, MasterCard, or money order. Cheques should be made out to Active Kids Programs Incorporated (for programs held in schools), or Active Kids Zone Incorporated (for programs/parties held at Active Kids Zone). There is a $15.00 charge for cheques returned NSF, payable before participation in the next scheduled class.

Active Kids takes your privacy seriously. Email addresses submitted to Active Kids for registration or information purposes will never be sold or otherwise forwarded to advertisers or marketing companies. Any information provided to Active Kids through our online contact or registration forms is confidential and will never be shared with anyone. Furthermore, our website uses secure connections to ensure that email traffic is always delivered only to its' intended recipients.

We guarantee that your child will love their Active Kids experience. Active Kids offers a full refund to any registrant who decides that they no longer wish to participate in a program. Refunds must be requested before the end of the second scheduled class of the program in order for the registrant to be eligible to receive the refund.

Please feel free to contact us if these policies require clarification, or if you would like any additional information.